Thanks
for visiting InvisibleElectricDogFence.com. Every day we
help more than 1000 customers find the Electric Dog Fences and Wireless Dog Fences
they need. With a selection of over 1000 Electric Dog Fences products you are
sure to find just the item you are looking for. We have been in the Electric
Dog Fences business since 1998 and truly appreciate the
opportunity to serve you today and in the future!
Having trouble placing an order online? Have a question
about a product? Want to check on the status of your Electric Dog
Fences order?
Call our friendly and knowledgeable customer service department and they can take
your order over the phone, give you more info about a product and answer any
other questions you may have.
Customer service numbers:
262-237-8331
Monday - Friday 11am - 8pm Central Time
Customer service email:
admin@InvisibleElectricDogFence.com
Contact
InvisibleElectricDogFence.com
262-237-8331
Monday - Friday 11am - 8pm Central Time
Email
admin@InvisibleElectricDogFence.com
Mail
P.O. Box 580925
Pleasant
Prairie, WI 53158
Return
Policy on all Electric Dog Fences products
If you are not fully satisfied within 14 days of the delivery date, please
return your order to us. Call our dedicated customer service at
1-210-332-7851 and they will assign to you a Return Authorization Number
(RAN) which allows us to keep track of the return.
The returned product must be in new and unused condition, in the original
box with all the documentation, parts and accessories to insure full credit.
"New and unused" means sale-able condition, not dirty and not
washed. We cannot accept returns for an item with any indications that it has
been used.
Return shipping costs are your responsibility unless the item is damaged
or defective. All returns are subject to a 30% restocking fee and must be
returned within 2 weeks (14 days) after receiving the item. If you have any
questions about the restocking fee as it pertains to your order please call
us before we ship the product as once it leaves the warehouse we have incurred
our cost.
We love satisfied customers so if you have any questions about this
policy, please feel free to contact us via e-mail at admin@InvisibleElectricDogFence.com
or via telephone at 1-210-332-7851.
Note: Shipping charges cannot be
refunded.
Please allow us 10-14 days once we have received your return to process
and credit your credit card.
Damaged
or Defective Items
If your order arrives at your door damaged, broken or defective, we will either
replace the broken parts if possible or ship out a new one completely at our
expense.
Requests for replacement parts will be processed as quickly as possible.
Please note that we are not able to express ship replacement pieces.
We work hard to make your shopping experience at
InvisibleElectricDogFence.com an enjoyable one.
Credit
and Return Time
Please give us some time to process your return/exchange. It takes about
10 business days for us to receive the returned or exchanged product back
from you. Within 72 hours of receiving the item back in our warehouse, you
will receive an e-mail that reflects that your credit card has been credited.
All refunds granted are for the purchase price of the product only and can
only be issued to the credit card used at purchase.
Canceling
Your Order
If you have placed an order and would like to cancel it, please call us at
1-210-332-7851 within four hours of placing your order to cancel it free of
any charges.
Don't worry! Even after the four hours, our friendly customer service will
do all that we can to stop the items from being processed and/or shipped but
there is no guarantee that we will be able to stop it in time
InvisibleElectricDogFence.com
Privacy Policy
We will never sell any customer's information to any third party. This is
our pledge to you, our customer. Any information gathered on this site will
be used only by InvisibleElectricDogFence.com. One month after your order is
placed; your credit card information is automatically deleted from our
database. Your privacy is our first and main concern. We understand that you
want to be able to purchase Electric Dog Fences online and not have to give
away your personal information to do so.
Limitations: Even though we try our best to ensure your privacy and
security and always look to use the best available and tested technologies to
guard and protect our web site and our customers, we face the same risks as
all Internet companies.
100% secure shopping at InvisibleElectricDogFence.com - Trusted since
1998
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